Terms and Conditions
Things may turn out differently than expected and the booked vacation has to be cancelled or prematurely terminated.
The right of withdrawal according to Section 18 Paragraph 1 Item 10 FAGG does not apply, instead the General Terms and Conditions for the Hotel Industry AGBH 2006 apply:
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You can cancel free of charge up to 3 months before arrival.
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3 months to 1 month before arrival, the cancellation fee is 40% of the travel price.
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1 month to 1 week before arrival 70% of the travel price
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If you cancel within the last week before arrival, 90% of the travel price will be charged; if you leave early, 100% will be charged.
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To save costs and hassle, we recommend taking out travel cancellation insurance, as a precaution for cancellation, early departure and mountain rescue (including helicopter rescue), the Hotel Cancellation Plus or the comprehensive Hotel Cancellation Premium insurance (including accident benefits):
German: http://start.europaeische.at/hsp?AGN=10021867
English: http://start.europaeische.at/hsp-en?AGN=10021867